Question 1

Is a Transition Conveyor Line Mandatory at the Front End of a Wet Wipes Case Packer?

Accepted Answer

Yes, absolutely. In any modern wet wipes packaging line, a transition conveyor (also referred to as a transfer conveyor or infeed buffering conveyor) is an essential upstream component that bridges the gap between the primary wet wipes packaging machine and the downstream automatic case packer. At TECHFLOW PACKAGING SOLUTIONS, we have observed that omitting this critical intermediate stage often leads to inconsistent product orientation, irregular spacing between wet wipe packs, and ultimately, downstream jamming at the case packing station. The transition conveyor performs multiple preparatory functions: it receives individually wrapped wet wipe packs from the flow wrapper or VFFS machine, aligns them into a uniform flow, and may gently compress or shape the flexible pillow packs to ensure they maintain a consistent profile before entering the collation zone.

From an end of line packaging automation perspective, the transition conveyor acts as a buffering and conditioning module. Wet wipes are inherently soft, flexible, and sometimes slightly inflated due to residual air trapped inside the pillow pack during sealing. Without proper conditioning on a transition conveyor equipped with side rails, guide plates, or light compression belts, these packs can arrive at the case packing machine in skewed or overlapping states, causing misfeeds and unplanned downtime. Furthermore, the transition conveyor allows for product reorientation—converting the flow from single-file to multi-lane, or rotating packs by 90 degrees—to match the infeed requirements of the specific wet wipes case packer model in use. For high-speed operations running at 80 to 150 packs per minute, this reorientation must happen smoothly without product damage or accumulation pressure.

TECHFLOW PACK designs transition conveyors as modular, stainless-steel units with adjustable side guides and synchronized variable-frequency drives (VFDs) to match the upstream and downstream machine speeds precisely. Our conveyors are engineered with food-grade belt materials and easy-clean surfaces, complying with hygiene standards required in the personal care and baby wipes industries. Whether you are integrating a pick and place case packer, a side-load case packer, or a wraparound case packer, the transition conveyor ensures that the wet wipe packs arrive at the grouping station in perfect condition—properly spaced, correctly oriented, and ready for high-speed collation. Investing in a well-designed transition conveyor is therefore not optional; it is a foundational requirement for achieving reliable throughput, minimizing product waste, and maximizing the overall equipment effectiveness (OEE) of your wet wipes secondary packaging operation.

Question 2

What necessary treatments must the French fry bags undergo before case packing?

Accepted Answer

According to the production line layout of Techflowpack , the bags fall into the buffer hoppers by photoelectric counting to complete the grouping (5-10 packs or customized).Carton magazine are automatically formed and sealed at the bottom by an opening machine and then conveyed along a roller conveyor line to the Case packing station. A pneumatic device lifts the carton 90 degrees to align with the discharge outlet of the buffer hopper. The side push mechanism of the case packer pushes the grouped bags into the carton according to photoelectric signals and PLC instructions. After the carton is lowered 90 degrees by the pneumatic device, it enters the roller conveyor line for online weight inspection. Qualified cartons are then marked with a laser coder and automatically sealed by tape sealer. The sealed cartons are automatically palletized by a robot, and then automatically wrapped with a stretch wrapper on the pallet before entering the automated warehouse for storage and turnover. Due to the sealing characteristics of the VFFS packaging machine, some manufacturers make holes in the bags to release excess air inside. After passing through metal detection and weight checking, the French fry bags are flattened by a vibrating conveyor belt, and then pass through a perforated vacuum belt, where they enter the case packing station smoothly by means of negative pressure adsorption.

Question 3

What necessary inspections are required for bagged French fries before case packing?

Accepted Answer

Commonly available bagged French fries on the market typically undergo weight checking and metal detection. Techflowpack pays close attention to customer needs and has designed and developed a series of bagged food packaging solutions, covering automated handling, conveying, metal detection, case packing, weighing, and palletizing. According to the production line layout, the sealed fries bags are then conveyed by a belt conveyor through online metal detection, X-ray inspection, and weight checking, and then enter the vibratory shaping conveyor. After shaping, the bags enter the Case Packer’s buffer conveyor line, where they undergo vacuum exhaust and wait for grouping. Some customers have stricter quality control requirements; in addition to the above two inspections, they also add X-ray inspection. If foreign objects such as fruit peels, hair, or paper scraps are found inside the French fry bag, they will also be rejected from the production line.

Question 4

How to select the packaging film material for frozen French fries?

Accepted Answer

With the rapid development of modern social economy, people have increasingly higher requirements for food safety, and food packaging technology is continuously being upgraded accordingly. Based on material characteristics and packaging cost control considerations, the mainstream packaging methods currently on the market include bagging, bottling, and cartoning. Frozen French fries are different from fried French fries and fried potato chips available on the market, and have special requirements for packaging materials. At present, the most commonly used packaging material for frozen French fries on the market is PE film, due to its better toughness and economic attributes.

Question 5

How to select the right case packer for bagged French fries?

Accepted Answer

Clients can refer to the case packing methods of similar products in the target market. There are two common methods in the market: side-loading type and drop packer. The side-loading case packer places the grouped French fry bags into the carton in an upright orientation. For example, 1kg bags are typically packed 10 bags per carton. The drop packer, also known as a gravity drop case packer, operates on the principle of free fall, allowing the French fry bags to drop from above into the carton via a flap plate in a flat orientation, and then stack them layer by layer according to quantity. Based on market feedback, European customers can purchase Dutch BPA French fry case packers; Southeast Asian customers can purchase Shanghai's TECHFLOW PACKAGING SOLUTIONS (Techflowpack) French fry case packers. During the End of Frozen French Fries Bagging and Case Packing Production Line, Techflowpack choose to adopt the Automatic Side-Loading Case Packer, which features a user-friendly HMI interface with fault alarm and traceability functions. The design is simple in structure, easy to clean and maintain. Electrical components can be customized according to customer requirements. Its operating language can be customized according to the requirements of overseas customers. Also, switching between multiple product specifications is convenient, and the operator can easily master the operation.

Question 6

How to select the right packaging machine for frozen French fries?

Accepted Answer

Techflowpack has already exported to North America, the Middle East, Eastern Europe and other countries, so it can design the packaging bag style (commonly a pillow bag), and determine the packaging weight and bag dimensions according to the target market consumer preferences. It is quite common to select the appropriate pouch packaging machine based on the bag size. For bag’s width less than 250mm, use the VFFS520; if bag width less than 350mm, use the VFFS720.; as for bags that fill 1 kg, use the VFFS720. Based on equipment performance, packaging efficiency, and film waste, European customers are recommended to purchase BOSCH and WOLF; North American customers are recommended to purchase ROVAMA (US); Southeast Asian customers are recommended to purchase Shanghai's TECHFLOW PACKAGING SOLUTIONS (Techflowpack).

Question 7

How to choose a frozen French fries weigher?

Accepted Answer

With more than 10 years of manufacturing experiences, Techflowpack provides a complete end-to-end packaging solution by offering state of-the-art packaging equipment, installation, training, services to Food Industry, Beverage Industry, Dairy Industry, Chemical & Pharm Industry etc. Based on the rich experience, according to the packaging weight, the common weigher for frozen French fries is a multi-head weigher; based on production capacity, clients can choose a 14-head or 16-head weigher; depending on brand preference and budget attributes, European and American customers can purchase Japanese ISHIDA and YAMATO; for Southeast Asian and Middle Eastern customers, Chinese brands such as HIGHDREAM and KENWEI are recommended.

Question 8

Is the transfer conveyor line made of belt or stainless steel?

Accepted Answer

According to the production line layout, the French fries coming out of the quick-freezing discharge outlet first fall into a SUS304 quick vibrating pusher with raised dots on the surface to prevent the fries from piling up, and are then distributed to the belt conveyor via the quick vibrating pusher. After being lifted by the belt conveyor, the fries enter a multi-head electronic weigher to complete the weighing and dosing according to the preset weight.

Question 9

Where does the French fry packaging line interface?

Accepted Answer

According to the production line layout, this French fries packaging line connects to the previous segment’s quick-freezing discharge outlet. The sorted bulk fries (in a frozen state) are distributed to the belt conveyor via a vibratory fast push conveyor.

Question 10

What essential descriptions are required to be included in the scope of supply for a fully automatic French fries packaging line proposal?

Accepted Answer

A complete French fry packaging line proposal should include: Executive Summary of the Proposal, Project Requirement Details & On-site Conditions, Whole Line Process Flow, Equipment Selection Summary, Detailed Description of Equipment Included in the Whole Line (e.g., pictures, equipment introduction, performance parameters, equipment features, main configuration, dimensional drawings, etc.), Whole Line Electrical Solution, Whole Line Control System (control logic, remote module, IP rating), Equipment Safety Standards, Spare Parts List, Document List, Price List, Payment Terms, Delivery Time, Acceptance Criteria (FAT), Installation & After-sales Service Details, etc.

For this French fry packaging line, the company has designed a complete solution and requirement details, and possesses the entire process flow. There are 15 main frozen food packaging equipments, all equipped with detailed descriptions such as guides and safety standards. The company has made detailed provisions for pre-sales and after-sales services, which can meet the needs of different customers.

Question 11

What essential videos are required to be included in the quotation for a fully automatic French fries packaging line?

Accepted Answer

First, the video of equipment assembly and commissioning in the workshop. This video is used to demonstrate the actual status of the equipment being assembled and initially commissioned in the workshop before delivery, in order to verify the basic assembly quality and operational condition of the equipment.

Second, the video of FAT testing before shipment. According to the website description, Techflowpack supports online testing and acceptance, and the testing is conducted via video conference. The FAT testing video should cover the following content: equipment appearance, equipment actual installation dimensions, equipment materials and configuration, equipment automatic operation test, jog test, and capacity test per unit time.

Third, the video of equipment operation after installation at the customer’s site. This video is used to demonstrate the actual operational performance of the equipment after installation and commissioning at the customer's site, in order to verify the stability and packaging quality of the equipment in a real production environment.

In addition, customers can provide on-site photos or videos to help the supplier analyze existing problems, thereby developing more precise solutions.

Question 12

What essential design drawings are required to be provided for a fully automatic French fries packaging line?

Accepted Answer

Techflowpack provide reliable and win-win service. Our professional technical team will provide the optimal designing with CAD and 3D drawings according to the requirements of the clients, and give the better recommendation of equipment selection. After you send us your samples, we will timely feedback you the packing effect with the whole testing process. We first analyze of the most real needs of customers (the existing material photos, packaging photos and on site photos or videos), then give a preliminary proposal. During this process, our designing department will give a preliminary planning draft drawing or schematic diagram with rough budget, and our engineers will go to the site to conduct product information comparison and packaging site survey to accurately determine the final installation layout.

Question 13

Is a Transition Conveyor Line Mandatory at the Front End of a Wet Wipes Case Packer?

Accepted Answer

Yes, absolutely. In any modern wet wipes packaging line, a transition conveyor (also referred to as a transfer conveyor or infeed buffering conveyor) is an essential upstream component that bridges the gap between the primary wet wipes packaging machine and the downstream automatic case packer. At TECHFLOW PACKAGING SOLUTIONS, we have observed that omitting this critical intermediate stage often leads to inconsistent product orientation, irregular spacing between wet wipe packs, and ultimately, downstream jamming at the case packing station. The transition conveyor performs multiple preparatory functions: it receives individually wrapped wet wipe packs from the flow wrapper or VFFS machine, aligns them into a uniform flow, and may gently compress or shape the flexible pillow packs to ensure they maintain a consistent profile before entering the collation zone.

From an end of line packaging automation perspective, the transition conveyor acts as a buffering and conditioning module. Wet wipes are inherently soft, flexible, and sometimes slightly inflated due to residual air trapped inside the pillow pack during sealing. Without proper conditioning on a transition conveyor equipped with side rails, guide plates, or light compression belts, these packs can arrive at the case packing machine in skewed or overlapping states, causing misfeeds and unplanned downtime. Furthermore, the transition conveyor allows for product reorientation—converting the flow from single-file to multi-lane, or rotating packs by 90 degrees—to match the infeed requirements of the specific wet wipes case packer model in use. For high-speed operations running at 80 to 150 packs per minute, this reorientation must happen smoothly without product damage or accumulation pressure.

TECHFLOW PACK designs transition conveyors as modular, stainless-steel units with adjustable side guides and synchronized variable-frequency drives (VFDs) to match the upstream and downstream machine speeds precisely. Our conveyors are engineered with food-grade belt materials and easy-clean surfaces, complying with hygiene standards required in the personal care and baby wipes industries. Whether you are integrating a pick and place case packer, a side-load case packer, or a wraparound case packer, the transition conveyor ensures that the wet wipe packs arrive at the grouping station in perfect condition—properly spaced, correctly oriented, and ready for high-speed collation. Investing in a well-designed transition conveyor is therefore not optional; it is a foundational requirement for achieving reliable throughput, minimizing product waste, and maximizing the overall equipment effectiveness (OEE) of your wet wipes secondary packaging operation.

Question 14

What necessary treatments must the French fry bags undergo before case packing?

Accepted Answer

According to the production line layout of Techflowpack , the bags fall into the buffer hoppers by photoelectric counting to complete the grouping (5-10 packs or customized).Carton magazine are automatically formed and sealed at the bottom by an opening machine and then conveyed along a roller conveyor line to the Case packing station. A pneumatic device lifts the carton 90 degrees to align with the discharge outlet of the buffer hopper. The side push mechanism of the case packer pushes the grouped bags into the carton according to photoelectric signals and PLC instructions. After the carton is lowered 90 degrees by the pneumatic device, it enters the roller conveyor line for online weight inspection. Qualified cartons are then marked with a laser coder and automatically sealed by tape sealer. The sealed cartons are automatically palletized by a robot, and then automatically wrapped with a stretch wrapper on the pallet before entering the automated warehouse for storage and turnover. Due to the sealing characteristics of the VFFS packaging machine, some manufacturers make holes in the bags to release excess air inside. After passing through metal detection and weight checking, the French fry bags are flattened by a vibrating conveyor belt, and then pass through a perforated vacuum belt, where they enter the case packing station smoothly by means of negative pressure adsorption.

Question 15

What necessary inspections are required for bagged French fries before case packing?

Accepted Answer

Commonly available bagged French fries on the market typically undergo weight checking and metal detection. Techflowpack pays close attention to customer needs and has designed and developed a series of bagged food packaging solutions, covering automated handling, conveying, metal detection, case packing, weighing, and palletizing. According to the production line layout, the sealed fries bags are then conveyed by a belt conveyor through online metal detection, X-ray inspection, and weight checking, and then enter the vibratory shaping conveyor. After shaping, the bags enter the Case Packer’s buffer conveyor line, where they undergo vacuum exhaust and wait for grouping. Some customers have stricter quality control requirements; in addition to the above two inspections, they also add X-ray inspection. If foreign objects such as fruit peels, hair, or paper scraps are found inside the French fry bag, they will also be rejected from the production line.

Question 16

How to select the packaging film material for frozen French fries?

Accepted Answer

With the rapid development of modern social economy, people have increasingly higher requirements for food safety, and food packaging technology is continuously being upgraded accordingly. Based on material characteristics and packaging cost control considerations, the mainstream packaging methods currently on the market include bagging, bottling, and cartoning. Frozen French fries are different from fried French fries and fried potato chips available on the market, and have special requirements for packaging materials. At present, the most commonly used packaging material for frozen French fries on the market is PE film, due to its better toughness and economic attributes.

Question 17

How to select the right case packer for bagged French fries?

Accepted Answer

Clients can refer to the case packing methods of similar products in the target market. There are two common methods in the market: side-loading type and drop packer. The side-loading case packer places the grouped French fry bags into the carton in an upright orientation. For example, 1kg bags are typically packed 10 bags per carton. The drop packer, also known as a gravity drop case packer, operates on the principle of free fall, allowing the French fry bags to drop from above into the carton via a flap plate in a flat orientation, and then stack them layer by layer according to quantity. Based on market feedback, European customers can purchase Dutch BPA French fry case packers; Southeast Asian customers can purchase Shanghai's TECHFLOW PACKAGING SOLUTIONS (Techflowpack) French fry case packers. During the End of Frozen French Fries Bagging and Case Packing Production Line, Techflowpack choose to adopt the Automatic Side-Loading Case Packer, which features a user-friendly HMI interface with fault alarm and traceability functions. The design is simple in structure, easy to clean and maintain. Electrical components can be customized according to customer requirements. Its operating language can be customized according to the requirements of overseas customers. Also, switching between multiple product specifications is convenient, and the operator can easily master the operation.

Question 18

How to select the right packaging machine for frozen French fries?

Accepted Answer

Techflowpack has already exported to North America, the Middle East, Eastern Europe and other countries, so it can design the packaging bag style (commonly a pillow bag), and determine the packaging weight and bag dimensions according to the target market consumer preferences. It is quite common to select the appropriate pouch packaging machine based on the bag size. For bag’s width less than 250mm, use the VFFS520; if bag width less than 350mm, use the VFFS720.; as for bags that fill 1 kg, use the VFFS720. Based on equipment performance, packaging efficiency, and film waste, European customers are recommended to purchase BOSCH and WOLF; North American customers are recommended to purchase ROVAMA (US); Southeast Asian customers are recommended to purchase Shanghai's TECHFLOW PACKAGING SOLUTIONS (Techflowpack).

Question 19

How to choose a frozen French fries weigher?

Accepted Answer

With more than 10 years of manufacturing experiences, Techflowpack provides a complete end-to-end packaging solution by offering state of-the-art packaging equipment, installation, training, services to Food Industry, Beverage Industry, Dairy Industry, Chemical & Pharm Industry etc. Based on the rich experience, according to the packaging weight, the common weigher for frozen French fries is a multi-head weigher; based on production capacity, clients can choose a 14-head or 16-head weigher; depending on brand preference and budget attributes, European and American customers can purchase Japanese ISHIDA and YAMATO; for Southeast Asian and Middle Eastern customers, Chinese brands such as HIGHDREAM and KENWEI are recommended.

Question 20

Is the transfer conveyor line made of belt or stainless steel?

Accepted Answer

According to the production line layout, the French fries coming out of the quick-freezing discharge outlet first fall into a SUS304 quick vibrating pusher with raised dots on the surface to prevent the fries from piling up, and are then distributed to the belt conveyor via the quick vibrating pusher. After being lifted by the belt conveyor, the fries enter a multi-head electronic weigher to complete the weighing and dosing according to the preset weight.

Question 21

Where does the French fry packaging line interface?

Accepted Answer

According to the production line layout, this French fries packaging line connects to the previous segment’s quick-freezing discharge outlet. The sorted bulk fries (in a frozen state) are distributed to the belt conveyor via a vibratory fast push conveyor.

Question 22

What essential descriptions are required to be included in the scope of supply for a fully automatic French fries packaging line proposal?

Accepted Answer

A complete French fry packaging line proposal should include: Executive Summary of the Proposal, Project Requirement Details & On-site Conditions, Whole Line Process Flow, Equipment Selection Summary, Detailed Description of Equipment Included in the Whole Line (e.g., pictures, equipment introduction, performance parameters, equipment features, main configuration, dimensional drawings, etc.), Whole Line Electrical Solution, Whole Line Control System (control logic, remote module, IP rating), Equipment Safety Standards, Spare Parts List, Document List, Price List, Payment Terms, Delivery Time, Acceptance Criteria (FAT), Installation & After-sales Service Details, etc.

For this French fry packaging line, the company has designed a complete solution and requirement details, and possesses the entire process flow. There are 15 main frozen food packaging equipments, all equipped with detailed descriptions such as guides and safety standards. The company has made detailed provisions for pre-sales and after-sales services, which can meet the needs of different customers.

Question 23

What essential videos are required to be included in the quotation for a fully automatic French fries packaging line?

Accepted Answer

First, the video of equipment assembly and commissioning in the workshop. This video is used to demonstrate the actual status of the equipment being assembled and initially commissioned in the workshop before delivery, in order to verify the basic assembly quality and operational condition of the equipment.

Second, the video of FAT testing before shipment. According to the website description, Techflowpack supports online testing and acceptance, and the testing is conducted via video conference. The FAT testing video should cover the following content: equipment appearance, equipment actual installation dimensions, equipment materials and configuration, equipment automatic operation test, jog test, and capacity test per unit time.

Third, the video of equipment operation after installation at the customer’s site. This video is used to demonstrate the actual operational performance of the equipment after installation and commissioning at the customer's site, in order to verify the stability and packaging quality of the equipment in a real production environment.

In addition, customers can provide on-site photos or videos to help the supplier analyze existing problems, thereby developing more precise solutions.

Question 24

What essential design drawings are required to be provided for a fully automatic French fries packaging line?

Accepted Answer

Techflowpack provide reliable and win-win service. Our professional technical team will provide the optimal designing with CAD and 3D drawings according to the requirements of the clients, and give the better recommendation of equipment selection. After you send us your samples, we will timely feedback you the packing effect with the whole testing process. We first analyze of the most real needs of customers (the existing material photos, packaging photos and on site photos or videos), then give a preliminary proposal. During this process, our designing department will give a preliminary planning draft drawing or schematic diagram with rough budget, and our engineers will go to the site to conduct product information comparison and packaging site survey to accurately determine the final installation layout.

Question 25

What design standards does the French fries packaging line comply with?

Accepted Answer

The End of Frozen French Fries Bagging and Case Packing Production Line is a fully automatic packing line customized and developed by the company according to the production capacity requirements and packaging processes of French fries food factories or contract manufacturing plants. Techflowpack ensures international quality compliance with premium components and strict GMP standards. If the contract specifies SUS304 material, the professional structural inspection will confirm it is indeed SUS304. The main frame of Automatic Vertical Servo Type Case Erector is constructed with durable carbon steel or SUS304 stainless steel, ensuring long service life and reliable performance. Our company executes every contract with full professionalism, and never cut corners to save costs

Question 26

Does the supplier have the necessary export qualifications and provide corresponding customs clearance certification documents?

Accepted Answer

Techflowpack possesses the CE certification, and have rich experience in many different areas like North America, the Middle East, Eastern Europe and other countries. According to the contract or customer requirements, the company can provide the corresponding customs clearance documents such as invoices, packing lists, bills of lading, certificates of origin, quality certification documents, etc.

Question 27

Can the supplier provide a customer site with a running French fries packaging line for reference and inspection?

Accepted Answer

Once the equipment is assembled, a preliminary energizing test will be carried out. According to the contract, if the customer needs to provide original materials/samples or designated similar samples for testing, the samples must be delivered to our factory within one-third of the delivery cycle agreed in the contract. Techflowpack support both online and offline testing and acceptance.The online test will be carried out according to the video conference, including: equipment appearance, equipment actual installation size, equipment materials and configuration, equipment automatic operation test, jog test, and capacity test per unit time etc. Customers can also go to our workshop for on-site testing and acceptance. In case of defects, the equipment will be corrected as necessary and tested again until acceptance is completed. By visiting a customer’s existing site, the buyer can gain a more intuitive understanding of the french fry packaging line’s operating condition, packaging process, and equipment performance.

Question 28

Does the supplier have an independent R&D and design department?

Accepted Answer

With more than 10 years of manufacturing experiences, Techflowpack provides a complete end-to-end packaging solution by offering state of-the-art packaging equipment, installation, training, services to Food Industry, Beverage Industry, Dairy Industry, Chemical & Pharm Industry etc. Techflowpack’s professional technical team will provide the optimal designing with CAD and 3D drawings and give the better recommendation of equipment selection according to the need of its customers. This can provide important guarantees for the scientific planning of the project solution and the rationality of manufacturing, while offering flexible and diverse solutions for different packaging processes and production requirements.

Question 29

Whether the supplier possesses the ability to design and deliver a complete packaging line？

Accepted Answer

Techflowpack is a major high-quality packaging machine manufacturer. After more than 10 years development, the company has now successfully developed over 20 End of packaging production lines across 4 major categories (bagged, bottled/canned, boxed, and cupped products), widely applied in industries such as snacks, beverages, dairy, maternal and child health, daily chemicals, and furniture and building materials. The End of Frozen French Fries Bagging and Case Packing Production Line is a fully automatic packing line customized developed by our company according to the production capacity requirements and packaging processes of French fries food factories or contract manufacturing plants. Techflowpack’s professional technical team will provide the optimal designing with CAD and 3D drawings and give the better recommendation of equipment selection. In order to offer better service to our customers, the company can send experienced engineers and technicians to go abroad for site installation, commissioning and training. Also, Techflowpack pay attention to build a sustainable relationship with its clients so as to provide in-time and highly-efficient after-sale service: to provide the corresponding customs clearance documents such as invoices, packing lists, bills of lading, certificates of origin, quality certification documents etc. within the specified time according to the contract or customer requirements; to offer consumers a free one-year quality guarantee and free replacement components in the event that equipment quality issues arise (non-human factors); arrange remote video guidance or on-site installation and commissioning; to arrange engineers to assist customers in completing equipment installation, commissioning and operation training for non-standard equipment or whole line projects; to pay regular visits to customers, suggesting equipment maintenance, and providing the most recent technological advancements.